Privacy Policies

Privacy Policy

At Selinne, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. We are committed to complying with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

When you interact with our store, we may collect the following information:

  • Personal Information: name, billing/shipping address, email address, phone number.

  • Payment Information: payment details (processed securely by third-party providers, not stored by us).

  • Technical Information: IP address, browser type, device information, and cookies.

  • Order Information: products purchased, order history, and preferences.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you about your purchase.

  • Send promotional offers (only if you opt-in).

  • Improve our website and customer experience.

  • Comply with legal obligations.

3. Sharing Your Information

We only share your data with trusted third parties where necessary:

  • Payment providers (e.g., Stripe, PayPal, Shopify Payments) to process transactions.

  • Suppliers and shipping carriers to deliver your order.

  • IT service providers for website hosting, analytics, and customer support.

We never sell your personal information to third parties.

4. International Data Transfers

As our business operates via dropshipping, your order details may be shared with suppliers outside the UK (e.g., in the EU, US, or Asia) solely for the purpose of fulfilling your order. We ensure that any such transfers comply with UK data protection law.

5. Cookies & Tracking

  • Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content.

  • You can manage cookie preferences in your browser settings.

  • Some cookies are essential for the website to function (e.g., checkout, shopping cart).

6. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections if your information is inaccurate.

  • Request deletion of your personal data (“right to be forgotten”).

  • Restrict or object to certain types of data processing.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at contact@selinne.com

7. Data Retention

  • We retain your data only as long as necessary for order processing, legal compliance, and accounting purposes.

  • After this period, your data will be securely deleted or anonymised.

8. Security

We implement technical and organisational measures to protect your personal data against loss, theft, or unauthorised access.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Updates will be posted on this page with the revised effective date.